Listening and facilitating decision making. The art of listening by a coach and giving the client space to think is important in facilitating the client to make their own decisions.

Sometimes people just need someone to listen to them in a confidential and safe environment with no judgement, so that they feel heard. This often will allow them to see what they need to do next without anyone telling them. Skillful questioning by the coach and skillful listening may help the client to clarify things in their own mind.